Product Categories
 Reprographics
 Software Solutions
 Web & Email Hosting
 Hardware Solutions
 Network Solutions
 
Service Categories
 Application Maintenance
 Large Format Printer Repair
 Application Development
 MFP Rental Services
 IT Infrastructure Support
 Laptop / Notebook Service
 
 

IT Services and Software Solutions are the main focus of the IT division. IT services include total solution for an enterprise starting from Consultancy, System Integration, Managed Services (email, web hosting), Networking, Maintenance, Anti Virus Solutions, Component Level Repair, Large Format Printer / Multi Function Printer Services, and Facility Management Services.

The software group has well trained and highly skilled team to implement and support the Hotelier an ERP software for hospitality vertical and Prodigy an ERP product for Education Management.  Wellcare  has  strategic  partnership  with  Accel  Frontline  Ltd. and Data Devices Pvt. Ltd. to sell and support their software products and services in MENA region.

The company has a state of the art repair centre built based on industry standards supported by well trained Engineers to extend component level service support for major IT manufactures and out of warranty support for end users. Wellcare Infotech also plans to become Authorized Service Providers for major computer/peripheral brands in UAE.

Wellcare Infotech L.L.C. extends the rental services for Multi Function Printers with Ricoh Brand of printers. The team comprises of well trained staff  to extend excellent support to the end users for supply and maintenance of the MFPs and the related consumables and spares.
 
  Mission & Vision

Our Vision

  • To be a company valued by customers, Partners and employees.
  • To be a preferred service provider in the IT Services Industry.
  • To be a professional and profitable company with sustained growth.

Our Mission

  • To provide our customers with consistent value added and innovative service solutions and   expand our customer base.

  To accomplish our mission through an environment where

  • Customers value the relationship.
  • Employees are motivated.
  • The organisation has passion for excellence.
  The Infrastructure

Wellcare Infotech’s  office is  strategically positioned in Sheikh Sayed Road near third Interchange for easy access for product distribution and bring in maintenance customers. The office has about 3000 square feet of office space in ground floor with additional space availability in mezzanine floor to support future expansion.The service operation occupies major space with a state of the art Test and Repair Center which is fully static protected to match the anti static standards set by the major IT manufactures. The Repair Center has the facility to accommodate 10 Engineers with separate storage space for incoming and out going materials. The help desk is supported by 5 incoming lines and well trained staff to attend to the customers. The reception area has a separate facility for the customer to test the repaired materials before taking delivery.Other facilities include a meeting room for and managers office for arranging trainings and managerial meetings.    

Please see the Products and Services pages to know more about our activities.

 
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